Motorola recognizes voice quality issue!

[Rockinfigs]

Not sure if everyone is having call quality problems but read this..

Motorola recognizes, investigates Atrix 4G voice quality issues -- Engadget

 

[arcticrider]

i haven't had any call quality issues. Nobody has mentioned to me that i sound muffled.
Maybe i just got lucky.

 

[WolfmanRobby]

The only time I have anyone say I sound muffled is when I'm using my BlueTooth headset. And, I think that's just because it's about 4 years old.

 

[aszreal1266]

I haven't had any voice quality issues either.

 

[redrider67]

I can hear fine on my Atrix, I did have a lady at CVS Pharmacy say that she could hardly hear me though. Thought it was odd the lady that transferred me could hear me just fine.

Out of all the phone calls that was the first time, so I'm going to assume it was something on her phone she was using.

 

[nightalon]

Thinking my Atrix was the best phone in the world, I ignored people who said I sounded "muffled".

I had this problem with my Motorola Milestone, and the fix turned out to be a slight hardware modification with some paper and glue.

Turns out it was a legitimate problem: I just called my Google Voice number to record the message greeting, and I could barely understand myself.

I removed the rubber grommet on the back casing of the phone, and the issue persisted. Turning off "Noise Suppression" helped immensely.

I have a fairly low voice (bari/bass) and it seems to me that Motorola hasn't exactly ironed all of the kinks out of its noise-canceling algorithms.

I can't fully blame them, but Apple seems to have gotten it right on the first try. I understand manufacturing problems can be a pain.

Maybe it's the price I pay for getting a $50 discount on a refurb unit! Someone probably already returned the unit for this issue, and QC isn't set up to test for it, in all likelihood.