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MS Exchage email

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deepsouth06

Newbie
I have got my hero working with outlook via exchange but it only seems to sync my inbox. I need it to sync with my sub folders in my inbox. Has anyone figured this?
 
My Hero does sync subfolders in Exchange. Every once in a while, I have to manually press the sync button, but for the most part, it works just fine on its own.

Wad
 
Agreed. all of my folders are there and synced. if you hit menu/folders you should see your folders there. if the email is not there just hit menu/refresh and it will reconcile and load up your emails.
 
My problem is that I want to rely on it to tell me when I have new email in the sub folders. If it can't do this on it's own, it's almost useless to me. It works great for the inbox...
 
I've got all of my folders showing up. I just hit Menu within the mail app, select Folders, and I can change the folder from there.
 
lugose said:
My problem is that I want to rely on it to tell me when I have new email in the sub folders. If it can't do this on it's own, it's almost useless to me. It works great for the inbox...
Click to expand...

I would agree. would be nice if you could change the default folder. I turned off the notifications since I'm just getting them for mostly useless mailing lists.
 
marctronixx said:
Agreed. all of my folders are there and synced. if you hit menu/folders you should see your folders there. if the email is not there just hit menu/refresh and it will reconcile and load up your emails.
Click to expand...

Opposite problem here - I do NOT want it to sync anything but the inbox unless I force it... on my previous WinMo and Palm Pre phone, I only got the inboxes unless I requested another folder. If I remove filters from the Exchange settings and select all messages, I immediately start to d/l 15k+ emails!! I JUST want the 15 emails in the inbox I keep for reference that have been sent in the last 6 mos...

Lee
 
I was confused with the multiple replies. I too have subfolders with rules set up. However, on my Hero, only my emails to the main inbox are coming in. I can view by subfolders and manually refresh leading to the emails coming in. This is a real pain as I have about 10 subfolders. Is there a way to have all my subfolders sync automatically?

Thanks
 
If I select the folder and then hit menu and then hit refresh, the folder syncs. I've searched and searched the web for a solution and so far have not come up with one. This is a big problem for me.
 
i think this is the proper behavior on this device. i.e. havign to go to the folder and manually sync it.

androidphone rookie said:
If I select the folder and then hit menu and then hit refresh, the folder syncs. I've searched and searched the web for a solution and so far have not come up with one. This is a big problem for me.
Click to expand...
 
Why are html emails not displaying properly on my Hero? Any idea where that setting is located? Under the send and receive settings the format is on plain text and I cannot change it.
 
Has anyone had the issue of folders NOT showing up? I am adding folders (I have my Gmail POP to my Exchange, and it sends it to the Gmail folder I am trying to add....not by a rule though, by actual routing through the account settings) and they won't show up?
 
I talked to HTC yesterday and registered a request for enhancement to get folders other than the inbox to sync with Exchange.

I'd suggest others do the same.
 
Good idea. That probably would have been a deal breaker for me. I love the phone but I have 10 subfolders and to have to refresh each one manually is nuts. I am surprised there isn't a fix for this. Does anyone know of an app that will help this situation?
 
darthrsg said:
Why are html emails not displaying properly on my Hero? Any idea where that setting is located? Under the send and receive settings the format is on plain text and I cannot change it.
Click to expand...

You are probably connecting to an Exchange 2003 server. It is a limitation in the ActiveSync code. HTML e-mail is only available with Exchange 2007. It is not possible with a WinMo device either.

You can connect to your Exchange server using IMAP and it will download the mail in HTML format.

Jeff
 
jeffgman said:
You are probably connecting to an Exchange 2003 server. It is a limitation in the ActiveSync code. HTML e-mail is only available with Exchange 2007. It is not possible with a WinMo device either.

You can connect to your Exchange server using IMAP and it will download the mail in HTML format.

Jeff
Click to expand...
Thanks.
 
Has anyone noticed that their folders are not in sorted order. I have over 15 folders and they are totally out of alphabetical order. Any solution?
 
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