I am just playing around with my phone lately, trying to see what it can do. I have my MSL number (the guy at Best Buy gave it to me.) and I know it's correct because i put in ##123456# (##MSL#) and it went to the "Edit/View" options. When I try to edit, however, it asks me for a password, and I assumed it was my MSL, so i put in 123456 but it doesn't work. Am I doing something wrong?