Help Music will not work

[onlythewoods3349]

My music will not work on my phone, when I enter my music player no music shows up although when I enter my storage the music is there I just can't play it. This happens sometimes, it also happens with my gallery. I'm using a ZTE so, someone please help!

 

[dontpanicbobby]

What format are your files and where did you get them? Welcome to the Android Forums onlythewoods3349!

 

[Lost in the USA]

What music player are you using? If it is just an issue of your music streaming app not finding the files than I would recommend Rocket Player.

 

[Bg260]

Sounds like an issue with the media scanner, since you are having problems with photos as well. If I remember ZTE doesn't have a lot of internal storage so I'm guessing all your media is on an extSdCard. This could also cause problems.

 

[Member 1919122]

Some music apps need to know where the music is stored. You just need to set it up in the apps settings