Let me preface that I am a PC person and also have two Ipods(gen 3 and gen 5), When I got my first Ipod I hated it because I grew up with command prompt, not tap and click. Now I have adapted and see that the Android OS is kind of in between PC and Ipod. I am liking it so far but am at my wits end. Please help.
I have a Galaxy Tab 3 SM-T210R with a 64G Samsung SD card. and have tried several different ways of putting my music on it from my computer to no avail. The whole reason I got this tablet was to upload all my music to and use in my car (to be honest because it has expandable memory and my Samsung Alias 2 has been faithful for the last 5-6 years with the usual other fun reasons to have a Tablet as distant seconds). I am also having problems with transferring files between the memory card and the tablet weather connected or not connected to the PC. Here is the useless chat I had with a Samsung rep Everything bolded is where I am having problems for the skimmers:
I have a Galaxy Tab 3 SM-T210R with a 64G Samsung SD card. and have tried several different ways of putting my music on it from my computer to no avail. The whole reason I got this tablet was to upload all my music to and use in my car (to be honest because it has expandable memory and my Samsung Alias 2 has been faithful for the last 5-6 years with the usual other fun reasons to have a Tablet as distant seconds). I am also having problems with transferring files between the memory card and the tablet weather connected or not connected to the PC. Here is the useless chat I had with a Samsung rep Everything bolded is where I am having problems for the skimmers:
Chat InformationPlease wait for a Samsung Agent to respond.
Chat InformationAll Samsung Agents are currently assisting others. Thanks for your patience. A Samsung Agent will be with you shortly.
Chat InformationAll Samsung Agents are currently assisting others. Thanks for your patience. A Samsung Agent will be with you shortly.
Chat InformationYou are now chatting with 'Ken '. There will be a brief survey at the end of our chat to share feedback on my performance today.
Chat InformationYour Issue ID for this chat is LTK1117901644434X
Ken : Hi, thank you for reaching out to Samsung technical support. How may I assist you?
Travis: I have a galaxy tab 3 and no clue how to install music from my computer nor how to transfer things to the memory card, it keeps giving me error messages when attempting to do it under "my files"
Ken : I will be glad to assist you with that.
Travis: I tried loading all the music to the memory card first but only about 10 of 2000+ songs would work
Ken : Could you please tell me the model number of the device from rear panel?
Travis: SM-T210R
Ken : Thank you for the model number.
Ken : Are you following the below steps to transfer the files from My files to SD card?
Ken : 1. Please go to apps (small dots) on top right corner of the screen.
Ken : 2. Tap on "My files" and select the files you want to move to SD card.
Ken : 3. Once you select the files, tablet will display scissor symbol on top right corner of the screen.
Ken : 4. Tap on the scissor symbol to cut the files and then go back to "My files".
Ken : 5. Once you go back to "My files" you will be able to locate "Ext SD card" folder in the My files, select "Ext SD card" folder.
Ken : 6. In Ext SD card folder, please select a folder or create an new folder and open the folder.
Ken : 7. Once you open the folder, you will be able to locate paste option on top right corner of the screen (file symbol), please tap on paste symbol to get all the files moved to SD card.
Travis: Well that is one of my problems, I have no folders in my external sd, will try that part right now.
Ken : Okay, please go ahead.
Travis: now when trying to make a file it says "access denied"
Ken : May I know the file you are trying to access?
Travis: I am just trying to create one for my music on the external sd through the tab
Ken : Are you facing issue with any other music file?
Travis: yes, I have almost 20 gigs of music and when I tried loading them on the card from my computer(directly) they loaded fine, when I put the card into the tablet more than half of the music was missing and the ones showing up wouldn't play and kept giving me error messages when attempting to play them. All of them are MP3 and almost 1800 of the songs are from the same source
Ken : I see that you have sent me quite a bit of information. I