My Mediacom PhonePad Duo can't factory reset

[Bernes]

So I was given this tablet by my parents and I can't seem to access it, someone wiped the eMMC before and now it requires a google account that was previously used. How do I factory reset it? I tried holding down the power volume down button and power button but it only gave me the options listed below:
Auto Test
Manual Test
Item Test
Test Report
Debug test
Clear eMMC
Version
Reboot

No factory reset/wipe option.

 

[ocnbrze]

Before you factory reset just in case, I would get your parents gmail info so that you do not trip FRP. I would do a factory reset from with in the device. It should be in the device's settings. If you do it this way you do not trip FRP.

 

[Deleted User]

Before you factory reset just in case, I would get your parents gmail info so that you do not trip FRP. I would do a factory reset from with in the device. It should be in the device's settings. If you do it this way you do not trip FRP.

I sgree xause he can factory reset as many times but frp will still want him to sign in