My note 10+ is freezing when I'm using apps

[Deleted User]

So my note 10+ recently got Android 10 and I d preform a factory reset and when I use chrome or just a basic app my note 10+ is freezing witch forces me to press the home button and and close the app for it to work and my note 10+ didn't do this when I was on Android 9.what can I do?

 

[ocnbrze]

so you performed a factory reset and it is still happening?

 

[MrJavi]

Im not familiar with Android 10 or the Note 10+ but what you describe it might be that the OTA update was corrupted during the download process. This not common but it does happen from time to time. In fact, I recently helped someone fix this very issue on a Note 8. No need Booting into Safe Mode is of no use after factory reset. Flashing the official firmware via Smartswitch will fix the issues on your Note 10+, however, it wouldn't be my first choice.
1 Try searching by device, carrier, and update to see if others are also experiencing the same issues.
2 Use the warranty and take it to your service provider.

Keep in mind I dont have a Note 10+.