My phone has been infected.

[jiecy]

The OS crashed.

 

[Mikestony]

Welcome jiecy!
Well, we need to get a little more info from you to help you out
What device do you have? Who is your carrier? What led to the crash?
What country do you use your device in?
Things like that will help us help you
But we do thank you for joining and we hope to help you out!

 

[Rush]

Welcome aboard.

As Mikestony said, we would need more info to assist.

Thanks for joining the site. Hopefully we'll be able to offer some assistance to you.