crashhat69
Well-Known Member
My phone has locked up twice now where I had to do force reboot. Why has it started doing this? and how do you fix it?
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My phone started locking up recently
- Thread starter crashhat69
- Start date
Did you Wipe Cache Partition deleting all temporary data and not touching permanent data, settings, or installed apps? It can become contaminated over time.
I Wipe Cache Partition on my Droid Turbo 2 every Saturday.
... Thom
I Wipe Cache Partition on my Droid Turbo 2 every Saturday.
... Thom
crashhat69
Well-Known Member
I don't even know how to do that tbh lol.
MOTO G - wipe the cache partition:
1. With the phone powered off, press the VOL DOWN KEY for 2-3 seconds then POWER key then release.
2. The device will display different BOOT OPTIONS.
3. Use the VOL DOWN Key to SCROLL to Recovery and VOL UP Key to select.
4. The device will display the Motorola logo and then the Android in distress (logo with Exclamation mark).
5a. KITKAT: Press and hold the VOL UP key for 10-15 seconds. While still holding the VOL UP key tap and release the POWER key.
5b. LOLLIPOP: Press and keep holding POWER button for 2-3 seconds, then press and release VOL UP button, then release the POWER button.
Tip: You can try this step, holding the phone in landscape. If you are stuck on step 6, try a force reboot by pressing the Power key and VOL DOWN key, and start the process again.
6. Phone will display menu options, use the VOL DOWN Key to scroll to wipe cache partition and the POWER Key to select this option
8. The device will then perform the partition wipe and reboot.
1. With the phone powered off, press the VOL DOWN KEY for 2-3 seconds then POWER key then release.
2. The device will display different BOOT OPTIONS.
3. Use the VOL DOWN Key to SCROLL to Recovery and VOL UP Key to select.
4. The device will display the Motorola logo and then the Android in distress (logo with Exclamation mark).
5a. KITKAT: Press and hold the VOL UP key for 10-15 seconds. While still holding the VOL UP key tap and release the POWER key.
5b. LOLLIPOP: Press and keep holding POWER button for 2-3 seconds, then press and release VOL UP button, then release the POWER button.
Tip: You can try this step, holding the phone in landscape. If you are stuck on step 6, try a force reboot by pressing the Power key and VOL DOWN key, and start the process again.
6. Phone will display menu options, use the VOL DOWN Key to scroll to wipe cache partition and the POWER Key to select this option
8. The device will then perform the partition wipe and reboot.
crashhat69
Well-Known Member
Thank you. What does this do exactly?
It removes all temporary files and doesn't touch any permanent files, settings. or apps.
On the Turbo it took 7 min to run to completion. On the Turbo 2 it takes 1 sec to run to completion. You have to wait until it is done.
... Thom
On the Turbo it took 7 min to run to completion. On the Turbo 2 it takes 1 sec to run to completion. You have to wait until it is done.
... Thom
crashhat69
Well-Known Member
It only took a second for me. Just in case I want to do a factory reset, how would I back up app data?
The answer to that question is a book. There is not a ready answer. It all depends on the user.
For a Factory Data Reset ... I backup/restore four directories using my desktop computer, re-install all apps from Play Store, use the backup/restore facilities in Nova Launcher Prime, Pixel Phone Pro, and Tasker.
... Thom
For a Factory Data Reset ... I backup/restore four directories using my desktop computer, re-install all apps from Play Store, use the backup/restore facilities in Nova Launcher Prime, Pixel Phone Pro, and Tasker.
... Thom
crashhat69
Well-Known Member
Will doing a factory reset cause any problems with my moto g?
It will remove all apps you added and all settings you have made. It will also do a Wipe Cache Partition.
The best approach to problem determination ...
Wipe Cache Partition.
If problem persists ... start phone in Safe Mode.
If problem goes away it is caused by an app that you added.
If problem persists ... Factory Data Reset and possible hardware replacement.
All this assumes the device is no root-ed.
... Thom
The best approach to problem determination ...
Wipe Cache Partition.
If problem persists ... start phone in Safe Mode.
If problem goes away it is caused by an app that you added.
If problem persists ... Factory Data Reset and possible hardware replacement.
All this assumes the device is no root-ed.
... Thom
crashhat69
Well-Known Member
It locked up again