I'm just simply needing help with how I can have the voicemail icon that normally just stays up till you listen to your voicemail and then should go away. But my icon never goes away please help. I've shut my phone down, listen to all voicemails,deleted all voicemailbut yet the icon remains. This is not my first smart phone and I feel that normally I can resolve my issues just by messing around with the phone for a bit but not tbis issue.