Help my USB cable doesnt connect to my PC.

[sketysh]

Idk what the problem is. My Razr used to connect but at some point a couple months ago, my PC hasnt been able to detect my phone, which means i can't enter USB mass storage mode when i hook it up. It actually doesn't even charge anymore either. 15% for like 45 mins when I tried. I can only charge it on the wall.

I've tried restarting my phone while it was on the cable, as well as my pc, then i tried restartin both non-connected. i tried uninstalling drivers but nothing changed. I dont have any task-killers or battery savers so thats out the picture.

This is the same cable that it came with out of the box. I'm running Windows 7.

Also, i cant take screen caps of my phone. The button combo was Pwr+Vdown right?

thanks for all your guys input. Im tired of having to take of the droid otterbox case everytime i want to put a song onto my phone.

 

[Grey1001]

make sure you have the latest moto USB drivers on your computer

 

[sketysh]

yes i've tried uninstalling, rebooting then installing the moto drivers. i just dont know anymore. i want to root my phone but i cant because it wont go into usb mode

 

[Ritterca]

Make sure your using the usb cable the phone came with. They are NOT all the same. Just because it fits doesnt mean it is the right one. I had the same issue when I tried to use my Samsung usb cable.

 

[red66charger]

Make sure your using the usb cable the phone came with. They are NOT all the same. Just because it fits doesnt mean it is the right one. I had the same issue when I tried to use my Samsung usb cable.

+1 on this. I also found the phone does funky things if you try using it while plugged in using certain non-Motorola cables/power cords. Freaked me out at first.

 

[sketysh]

As I said this is the very same cable I got with my phone. I haven't bought any aftermarket cables and I have never replaced my phone or cable. Same cable out of the box as I said in my post. Guess I'll just go bug the people at the vzw store for a new one?