Need help

[EnlightJohnny]

Okay hmm what version of Odin are you using?

Also desktop or laptop?

Odin3 v3.14 and laptop

 

[EnlightJohnny]

Okay hmm what version of Odin are you using?


Also desktop or laptop?

Try this uninstall whatever drivers you have then try both Kies 2 and kies 3 from here.

http://kies.youmobile.org/

Kies doesn’t work either

 

[James L]

Kies doesn’t work either

Not kies the program just the drivers

 

[James L]

But it doesn't seem to be drivers. Keep trying different usb cables

 

[EnlightJohnny]

But it doesn't seem to be drivers. Keep trying different usb cables

I don’t have anymore is there nothing else we can do?

 

[James L]

Me and @EnlightJohnny figured out the issue. The device was connected to a usb 3.0 port.