Root Need Some Help/Advice

[lmarsh21]

I have a rooted Razr with the leaked ICS on it. This morning I was trying to do too much and dropped my phone and the screen broke and now nothing can be seen on the screen . I have the Best Buy Geek Squad protection but I'm wondering if I need to attempt to unroot before I go into the store for them to replace it. Has anyone had this issue? What should I do?

 

[SyrStorm]

I have a rooted Razr with the leaked ICS on it. This morning I was trying to do too much and dropped my phone and the screen broke and now nothing can be seen on the screen . I have the Best Buy Geek Squad protection but I'm wondering if I need to attempt to unroot before I go into the store for them to replace it. Has anyone had this issue? What should I do?

If you can't see ANYTHING on the screen then how would they know?

 

[lmarsh21]

If you can't see ANYTHING on the screen then how would they know?

That's what I'm trying to make sure. I just didn't want to take it there then they fix it and go through the phone once it was fixed. I wanted to see if anyone else has had something similar happen with a rooted phone.

 

[SyrStorm]

That's what I'm trying to make sure. I just didn't want to take it there then they fix it and go through the phone once it was fixed. I wanted to see if anyone else has had something similar happen with a rooted phone.

If they fix it then look they can't do anything, cuz it is fixed

 

[Kelmar]

They should fix it regardless. A dropped phone (i.e. physical damage) is completely different than asking them to replace the phone because of being stuck on a leak (which of course, isn't the case).

 

[Bugly]

Funny thing; one time I was at the Verizon store and one of the customers in there with me was trying to warranty a phone with a cracked screen, the CSR actually asked if he had rooted it. Seriously? How does that affect the screen? Anything to get out of a warranty....