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Help NEED URGENT HELP!!!

A

AB84

Lurker
Hi guys - I recently attended my sisters wedding and when flying back, purchased a bigger memory card from the airport.

I got home and moved all the images off my phones memory onto the new memory card via the simple move option on the phone (I didn't connect my phone to my laptop).

I moved around 4GB of pictures/videos and now I cannot see any of them in my gallery!!!!!!!!!??????

I urgently need to access the wedding pictures and videos - Can anyone please help me out with this issue?

Thanks in advance!
 
You may have gotten a counterfeit card. Unscrupulous dealers will take a 2 GB card and modify the coding on it to reflect a much higher capacity. The problem is when you hit the physical limits of the card's storage, the rest of the pictures and files just disappear with no hope of recovery. Use SD Insight from Google Play to determine whether or not your card is legit.
 
Thanks for your response.

I just ran the SD Insight app and thankfully the SD Card is genuine.

I'm just shocked at how simply moving pictures/videos from phone memory to a memory card becomes such a huge issue.

Any help is appreciated!
 
Well, I'm at a loss... maybe someone else will chime in with a potential solution. It seems to me that, unless the sheer volume of the move overwhelmed the phone's memory, they should all be there somewhere. Do you have Google Photos? If they were backed up there, you could retrieve them to the SD card. Good luck!
 
1st, I want to say that avoid the "Move Command" at all costs.

If something hangs up, you have lost all of the files on the source and the target.

Copy files to the target... then only after you verify that they are indeed on the target, then go back and delete them from the source.

This is something I learned the hard way back when computers were first invented....
Things do NOT always go as we intended, operating systems hang up and glitch...
and when they do, the file structure gets mangled in the melee.
 
If you could give us the make and model of your phone and the version of Android it's running that might help. I do know that sometimes photo viewing apps are not set by default to look at SD cards.

You could try taking out the card and looking at it in a card reader on a PC to see if the images are there.
 
Thanks for trying to help me out guys - it's much appreciated.

Currently, I'm using a HTC One M8. The software is 5.0.1 (Lollipop).
 
Can you take a screenshot while in the Setting / Storage menu to see if your new SD card actually contains some data ?

Examples of mine

988bba153a23a37d1e8c79f06a2f32f5.jpg
 
Sure - it seems the bunch of images and videos are on the SD card but just not showing as expected....
 

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AB84 said:
Sure - it seems the bunch of images and videos are on the SD card but just not showing as expected....
Click to expand...

OK so at least you know that your SD card is not empty.

I think you should "Unmount" your SD card, take it out and use a card reader to view the card's content from a PC or laptop, that's the safest method. As soon as you can see the files, copy them to the hard drive.
 
I just accessed the memory card via a reader and I still can't the pictures/videos?

It has the albums i had created (Paris, Instagram, Wedding etc) but these are empty??
 
Try using Recuva to see if it can retrieve those files on the SD card
 
No, use the windows version on your PC while the SD card is in its reader. You could also (while in windows) check and repair file system on the card. Right click, setting, tools
 
Pugs1957 said:
No, use the windows version on your PC while the SD card is in its reader. You could also (while in windows) check and repair file system on the card. Right click, setting, tools
Click to expand...

Ok, I'll give this a go.

Thank you to everyone who has tried helping me out - it's highly appreciated.
 
Do you use your SD card with encryption of some sort?

Supposed that you use your PC to view the card's content, in Explorer there are some settings that allow you to see hidden files on the hard drive or SD card...

If you know Ms-Dos, open a window and use Dos's commands to browse the SD card. You might be able to see those files if they are there.
 
Is there any chance you put them in a folder with a .nomedia file in it, or in a hidden folder? That would explain why it shows files but you can't see them. It could also be that when you copied them, there weren't sufficient permissions for the gallery to access the sd card.
 
BREAKTHROUGH - I have found the images all placed within a folder titled 'HTC - Make More Space'.

I randomly decided to look in each folder and stumbled across them. I am now able to access them, albeit in a disorganised manner, as they are no longer in the specified albums I had originally placed them within.

Not having them in the albums is the least of my worries, I am just glad I can now access them.

Thank you all so much for your assistance - I really do appreciate your time.
 
Great! Nothing worse than losing pictures. BTW, you might want to set yourself up with cloud backup so this doesn't happen again. :)
 
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