New owner of a Rugby Pro, having BT issues

[rdcox23]

I'm a convert from Crackberrys over the last decade or so.

Liking it so far, but having an issue with BT connecting in my car. When I first connect, everything seems to be fine. The phone audio and streaming audio pair up and the device turns bright blue (which I assume means the devices are paired).

As soon as I try to make a phone call or stream an audio file, I get a message on the bottom of the phone's screen that says something to the effect of "bluetooth has been disconnected".

I had my buddy pair his I-Phone and it worked fine. Can't figure out what I'm doing wrong here.

Any suggestions?

 

[rdcox23]

And thanks in advance for any help that you can offer. :^)

 

[kemonine96]

This sounds similar to an issue I've had with my Plantronics headset. Sometimes it will randomly disconnect for no apparent reason and leave the audio system in limbo for a brief period.

Is there a firmware update available for your in-car system? Some of the devices that have had weird drop issues get a firmware update to address similar problems.