I've just bought a new phone (Moto 5G Plus) and during the initial setup, when I signed into my Google account, Google doesn't show my previous phone's (Nexus 6P) backup data. I've had the 6P set up for automatic backup from Day 1. So I'm puzzled.
Oddly enough, Google does show the phone before that (a Galaxy Nexus) but with a last use date of yesterday. Is there any chance that Google was adding the backups under the Galaxy Nexus name?
If not, is there any way I can force the 6P to back itself up to Google, so that the Moto G5 Plus can pick up right where I've left off (the way that the 6P did, when I had set that up)?
Thanks in advance for any help you can offer!
Oddly enough, Google does show the phone before that (a Galaxy Nexus) but with a last use date of yesterday. Is there any chance that Google was adding the backups under the Galaxy Nexus name?
If not, is there any way I can force the 6P to back itself up to Google, so that the Moto G5 Plus can pick up right where I've left off (the way that the 6P did, when I had set that up)?
Thanks in advance for any help you can offer!