New VM (Optimus Elite) out 5/15!

[MacFett]

Thanks a lot for the confirmation of keeping $25 plan. You are the first one that I read providing info based on the fact!!!

However, someone also speculated that after May 27, there is still little
chance that your plan is still going up since you are using new phone (even
if you don't swap phones anymore)

Did VM person confirm on that?

I asked VMUSA if I have a $25 a month plan and an Elite and have to replace the Elite for warranty reasons or whatever after 27th May if my plan would change to $35 and this was the reply.

Hello Erin,

Thanks for contacting Virgin Mobile Customer Care.

Due to an unusual high volume of emails recently, it has taken us longer
than expected to respond to your email. We are very sorry for the delay
in responding and apologize for any inconvenience this has caused.

As long as you do the phone swap before May 27th, you will be able to
keep the same plan, even if a replacement order is processed after the
swap.

Hope this helps, if you need additional assistance, feel free to let us
know how we can assist further or contact us at 1-888-322-1122 (or *VM
from your handset). You can reach us 4am - 9pm PST 7 days a week. As a
reminder, please include your Virgin Mobile phone number and PIN on all
replies.

Thanks,

Dionisio P.
Virgin Mobile At Your Service
Prepaid Unlimited Cell Phone Plans | Android | Smartphone | Broadband | Virgin Mobile

 

[mistichunter]

u wont loose ur grandfathered account to a lg optimus elite. i had it with my grandfathered account .

 

[MacFett]

u wont loose ur grandfathered account to a lg optimus elite. i had it with my grandfathered account .

Before or after the cut off date?

 

[mistichunter]

i after i bought it in june. de effect its only active if u buy phones after the lg optimus elite. i bought mines on june

 

[MacFett]

i after i bought it in june. de effect its only active if u buy phones after the lg optimus elite. i bought mines on june

I am really not sure what you are trying to say here.

 

[mistichunter]

i said that u only loose ur grandfathered account. if u buy phones after the lg optimus elite