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Help Newbe here, update question

Aireus01

Lurker
Hello people I have a samsung galaxy note 10.1 it keeps down loading the update for it, Then when the battrie if full I do the installand it gets to 24% and the little droid falls over dead and starts back up. I even watched a video on samsungs sight that said to remove all the wigets and what not. And it still will not update? Anyone know what to do? Thanks for your help. I guess I will postpone it till they get it figured out. Oh well sigh.:confused:
 
I would try doing a factory reset first to restore the OS to pristine condition, then try the update.
I concur. A reset will wipe away any software issues and may allow the update to proceed unhindered.
 
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