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nexus7 support team.

M

mistertonmick

Newbie
Had a problem with a film I downloaded from Google play,half way through the movie the screen started buffering and eventually said it could not fetch licence through error 2.
I reported this via email on the support link and asked for ring back,I got a call from support within 30 seconds,I reported the problem and they got the problem resolved within a few hours.
I have never had a response like that from any support in the UK.
Has anybody else had to use N7 support and were they as helpful with you.
 
When I got my N7, I had problems downloading from the Play Store. I could download a couple of apps, then I'd get an error. I called the support #, and asked for a callback. Like you, he called me within just a few seconds, worked thru the problem with me and stayed on the phone while he had me download some of the problematic apps.

He was really helpful. I was skeptical at the "we'll call you back", but it was really fast.
 
They have been getting much better with this.
I've had them call me several times, always very quickly and they resolved all issues.
They are trying to compete with Amazon and recognize the need for stellar Customer Support.
 
Just called Google about problem connecting to the net .. Problem solved in around 2 mins .. :smokingsomb:
Can't say more than amazing support :)
 
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