• After 15+ years, we've made a big change: Android Forums is now Early Bird Club. Learn more here.

Help No Internet

I have a data plan, but when I'm out on the road, services like Google Maps or Shazam often tell me I have no internet service, though I can make and receive phone calls. Sometimes, these services report the same when I'm at home, on my Wi-Fi network, even though my laptop can access the Web via the same router.

I have an LG G4 with Marshmallow, and access AT&T via Consumer Cellular, but I also had this problem with my prior phone, a BLU running Lollipop. So I wonder if my problem is an incorrect setting somewhere.
 
Go to settings> power manager> disable power saving mode.
Go to settings> data usage> carrier name>scroll down to google map.
Scroll down to " "restrict app background data" . and
Disable the switch( unchecked in the box)
 
My problems on the road have disappeared--Consumer cellular support told me how to change APN settings.

Most of my apps now get online via Wi-Fi when I'm home, but I keep getting messages that "[router #] has no internet connection," or something like that. Just a nuisance, as long as the apps work.

What submenu is "Performance" under?
 
My problems on the road have disappeared--Consumer cellular support told me how to change APN settings.

Most of my apps now get online via Wi-Fi when I'm home, but I keep getting messages that "[router #] has no internet connection," or something like that. Just a nuisance, as long as the apps work.

What submenu is "Performance" under?
It's a Dev option. You need to tap build number seven times under Settings > About phone.

Exercise caution. But once you do, you'll find your device's sweet spot. I've had my m8 for several years now and it usually takes me seven months after a ROM update to find one.
 
Back
Top Bottom