No keypad so can't activate MyBackup

[bluecat]

Hi all

I've installed MyBackUp Pro, but when I try and run it it asks me to enter the google order number, which I have. However, selecting the text field doesn't open the keypad, and I can't find a way of manually opening it, so I can't enter the number. Any suggestions? The alternative of looking up the details is no use as my name or postcode wasn't on the order.

Thanks for looking,

Paul

 

[Carl C]

Try holding the "Menu" button on the phone and this should bring up your keyboard , Hopefully when you press a key it will enter in the text box

Welcome to the Forum BTW!

 

[bluecat]

Thanks, and for the quick reply. I've tried pressing and holding all the buttons, and none display the keypad. Really frustrated now

 

[Carl C]

Thanks, and for the quick reply. I've tried pressing and holding all the buttons, and none display the keypad. Really frustrated now

Try re-booting your phone and try again

 

[bluecat]

Just tried rebooting - still the same problem

 

[bluecat]

I contacted rerware support and they said it was a known issue. This morning a new version was available to download which fixed it. Result!

 

[Carl C]

I contacted rerware support and they said it was a known issue. This morning a new version was available to download which fixed it. Result!

Oh nice one