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Help No option to enter passcode.

Hi,
I'm trying to connect a bluetooth speaker to my LG G4, but it won't connect as I get an error on my phone saying that the passcode is wrong, do I want to try again? The problem is that the passcode screen never shows up to enter the code!! Is there a workaround? I'm currently running Android version 5.1 (UK resident), will Marshmallow 6.0 sort out this problem?
Thanks In advance
 
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