Help No push email when on 4G

[Berilon]

Hi guys,
I just switched from the incredible to the Photon. I really like the phone so far except the issue I am having with the 4g network.
For some reason whenever I have 4g on and the phone sleeps I don't get any email updates and google talk disconnects. It seems like the radio goes to sleep.
On 3G everything works fine.

Did someone of you experience a similar issue?

Thanks.

 

[mnmax]

My emails dont push either and I do have it set up to push in options.

I use K9 mail instead of the stock, K9 does a better job of pushing and receiving.

I had this same issue on a Tbolt. Although pushing emails on the stock email worked inconsistenly, sometimes they pushed through sometimes the emails wouldnt load until I opened the email app.

 

[ljbad4life]

You should check your battery and data saving settings. If they are set to max then the phone will disconnect the data connection after 10-15 minutes of inactivity and will only reconnect after the phone is woken.

 

[Berilon]

my data is set to never disconnect, but it seems like hat 4G goes to sleep(disconnects) automatically.
If i turn 4G off and run on 3G i have no issues. All my emails come in instantaneous.

 

[ljbad4life]

my data is set to never disconnect, but it seems like hat 4G goes to sleep(disconnects) automatically.
If i turn 4G off and run on 3G i have no issues. All my emails come in instantaneous.

Is your phone plugged in when it happens? It seems with my phone that it will disconnect 4g when:

1)the battery is low and unplugged

2)signal is low

3)the battery and data settings are set max (battery saving and data saving)