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No sim card error


Sep 19, 2014
Hello! I have a Kyocera Hydro ICON. I have had it for about two weeks. It came with a sim card installed. The screen always says either "No Sim Card" or occasionally, "Invalid Sim Card". I called customer service and they are clearly looking up answers on the website, just like I can and already DID! No help at all. :shot:

They sent me a new card and I'm still having the same problem. I wouldn't be so bothered if not for the fact that I bought a 4g phone, paid for a 4g plan, and apparently cant get 4g service without the sim working. I don't know why this is, but it's what Boost told me, and I haven't had 4g since I got the phone.

Any ideas???

Thank you!


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