No Sound for text Notification

[safka75]

Please Help I have no sound Text Notification. can you please help?

 

[Rico ANDROID]

Please Help I have no sound Text Notification. can you please help?

Ive read your post in another string:

what are your current notification settings:

Do you have your main settings notification set to a sound?

then when you are at Messaging Settings , is notifiction checked and have you selected a stock 'ringtone" and when you test it , does it sound?

 

[tmwwjd]

My audio email notification stopped working. I had all the settings set right. Sprint ended up having to do a factory reset, meaning set back to the way I received it when it was new.

 

[Rico ANDROID]

What did Sprint tech say after they've done a factory reset for you and the sound still did not resume? If its a defective device, they should replace?

 

[tmwwjd]

The reset did fix it. The guy said it was probably a glitch from the update.