Help No Sound on Videos

[Rudolphkj]

Has anyone ever recorded a video on a Note 4 and the video had no sound? I went to a concert last night recorded lots of videos and no sound at all. Thank you!

 

[funkylogik]

This may sound stupid, sorry but do you have media volume turned up while playing back?

 

[Rudolphkj]

No its ok believe me I thought the same thing. Even restared my phone... and uploaded videos to my computer but still no sound? Don't understand.

 

[funkylogik]

Hmm strange one mate.
Does the microphone work in calls?

 

[Rudolphkj]

Yes. And I recorded a video this morning and it has sound. Is there something that shuts the microphone down if it's loud. I don't even know if that makes sense. I'm stumped

 

[EarlyMon]

Yes, microphones will attenuate at high sound pressure levels.

Never heard of complete shut down but I wouldn't be surprised.