I own a Galaxy Note 2 SGH-i317m phone. I've had it for 1.5 years now. It has worked flawlessly until recently. The last time the device worked i was attempting to shove in a earphone jack into the 3.5mm opening -- the device would not kick in and transfer the sound so i kept pressing harder and twisting the plug into the phone until it kicked in but produced a crackling noise through the speakers. The phone hasnt worked since.
SYMPTOMS
* Very garbled and/or very low audio coming from the earphone jack
* No external speaker sounds -- i cannot hear the phone ring or any notification tones.
* Making phone calls with my ear up against the phone and speaking thru the phone's mic are fine. I can have a normal conversation with a caller when using the phone next to my head (ear speaker and internal mic)
* No sounds can be heard from the device. Under System >> Sound >> Volume every item is set to full / max volume
* Haptic Feedback -- though enabled for soft buttons i do not feel anything when using it.
* Bluetooth works fine for everything.
SOLUTIONS
* Cleaned out the earbud jack
* Factory Reset OS -- I am using Jedi X17 / Android 4.1.2. I have never had issues with the hacked roms. My OS is rooted.
* Replaced the earpiece + earphone jack with a new part
I STILL CANNOT HEAR ANY SOUNDS FROM THE DEVICE except when i make or receive a call and only when i hold the device to my head.
Any ideas on what is going on with the device?
SYMPTOMS
* Very garbled and/or very low audio coming from the earphone jack
* No external speaker sounds -- i cannot hear the phone ring or any notification tones.
* Making phone calls with my ear up against the phone and speaking thru the phone's mic are fine. I can have a normal conversation with a caller when using the phone next to my head (ear speaker and internal mic)
* No sounds can be heard from the device. Under System >> Sound >> Volume every item is set to full / max volume
* Haptic Feedback -- though enabled for soft buttons i do not feel anything when using it.
* Bluetooth works fine for everything.
SOLUTIONS
* Cleaned out the earbud jack
* Factory Reset OS -- I am using Jedi X17 / Android 4.1.2. I have never had issues with the hacked roms. My OS is rooted.
* Replaced the earpiece + earphone jack with a new part
I STILL CANNOT HEAR ANY SOUNDS FROM THE DEVICE except when i make or receive a call and only when i hold the device to my head.
Any ideas on what is going on with the device?