Help No update

[kieranjones21]

I updated to jelly bean and a month later i broke it the provider replaced and now I have no update available anyone know how I can get the update ... please I miss jelly bean

 

[BRAINZ2013]

Hello and welcome to the forums . I see your having a problem with a device . First thing was you rooted .

 

[kieranjones21]

Hello and welcome to the forums . I see your having a problem with a device . First thing was you rooted .

I did not root

 

[BRAINZ2013]

Ok that's good now . Did you do a factory reset to the device . And you will see or you can use samsung kies .

 

[BRAINZ2013]

Try this if you don't know what i am speaking about .

http://www.samsung.com/us/kies/


Post back if you need more help