BullitproofMunk
Newbie
Hi Folks,
I came across this problem recently. My girlfriend has an S4 mini. When she takes a video with the phone, and tries to play it back, it wont play. Sometimes you can hear the audio, sometimes not, however the screen is ALWAYS black. Then when you press the "back" button on the phone, it shuts down the entire phone. I wondered if it was ALL videos that were the problem, so I asked her to try and stream a video from youtube, and it worked OK. I then bluetoothed her a video and this played back no problem also.
I am stumped. Anyone have any ideas?
I came across this problem recently. My girlfriend has an S4 mini. When she takes a video with the phone, and tries to play it back, it wont play. Sometimes you can hear the audio, sometimes not, however the screen is ALWAYS black. Then when you press the "back" button on the phone, it shuts down the entire phone. I wondered if it was ALL videos that were the problem, so I asked her to try and stream a video from youtube, and it worked OK. I then bluetoothed her a video and this played back no problem also.
I am stumped. Anyone have any ideas?