Hey, y'all...seeing if anyone has encountered this problem and/or identified a fix. I got tired of ads flashing in my face when I tried to listen to my messages. Figured that if I disabled the crappy voicemail app, the old notifications might kick in, as well as the "direct-dial" way of accessing voicemail. In my efforts to get back to the old voicemail indicators, I guess I broke something.
1. I disabled the Voicemail app in settings. Figured the old notifications might come back if Visual Voicemail wasn't high-jacking them. Of course, no such luck. Research since then has shown that Sprint's new voicemail app uses a different type of notification than the old system. The dial-in voicemail system itself contains no options for which type of notifications you want to use. Lesson learned. But then the real trouble started.
2. I re-enabled the Voicemail app in settings. Still no voicemail indicators.
3. I factory reset the phone. No dice.
4. I uninstalled the voicemail app updates, and let the system re-install the most recent version. THEN I factory reset the phone again, and ran "Update profile", "Update PRL" (why not? Couldn't hurt at this point).
5. Made sure my settings were right:
*** Voicemail Service = "My carrier"
*** Voicemail Settings only contains my phone number. No toggles.
6. Installed Google voice, tried to set "Voicemail Service" to "Google Voice", then back to "My Carrier". Figured that might help.
7. Have removed and re-inserted battery, rebooted phone a few times.
8. One more factory reset, for the hell of it.
Still no voicemail indicators. How do I get this app to function properly again? It's annoying as hell, but at least I knew when somebody left a message without dialing into voicemail just to check.
NOTE: I see that a new user has posted a question regarding not getting voicemails since buying the phone. My notifications were working flawlessly until I messed with the app. This time, it's not the network.
lol...any help is appreciated.
HTC One SV, Factory stock, S-ON, never rooted.
1. I disabled the Voicemail app in settings. Figured the old notifications might come back if Visual Voicemail wasn't high-jacking them. Of course, no such luck. Research since then has shown that Sprint's new voicemail app uses a different type of notification than the old system. The dial-in voicemail system itself contains no options for which type of notifications you want to use. Lesson learned. But then the real trouble started.
2. I re-enabled the Voicemail app in settings. Still no voicemail indicators.
3. I factory reset the phone. No dice.
4. I uninstalled the voicemail app updates, and let the system re-install the most recent version. THEN I factory reset the phone again, and ran "Update profile", "Update PRL" (why not? Couldn't hurt at this point).
5. Made sure my settings were right:
*** Voicemail Service = "My carrier"
*** Voicemail Settings only contains my phone number. No toggles.
6. Installed Google voice, tried to set "Voicemail Service" to "Google Voice", then back to "My Carrier". Figured that might help.
7. Have removed and re-inserted battery, rebooted phone a few times.
8. One more factory reset, for the hell of it.
Still no voicemail indicators. How do I get this app to function properly again? It's annoying as hell, but at least I knew when somebody left a message without dialing into voicemail just to check.
NOTE: I see that a new user has posted a question regarding not getting voicemails since buying the phone. My notifications were working flawlessly until I messed with the app. This time, it's not the network.
lol...any help is appreciated.
HTC One SV, Factory stock, S-ON, never rooted.
