Nokia 6 misbehaving during update

[Victoria112]

Good day. I was updating my Nokia 6 from android 8 to android 9 when my WiFi connection went off. Since then my phone which was rebooting and refused to go beyond the Nokia logo and is not coming up. I tried to on a hotspot from my laptop hoping it will connect but nothing. I also tried letting it to die but when i try to restart it I am brought back to the same Nokia logo. Please I need help as I have not been able to use the phone all day. Thanks

 

[ocnbrze]

couple of things. first off i do not have your phone. second usually there is two parts to the update procedure. you will first be asked if you want to download the update. next you will then be offered if you want to install the update. if you were installing the update, then you do not need wifi as it has already been downloaded. it is possible that it was able to download, but because of the interruption, the download might have been corrupted.

you will most likely need to reflash the firmware update. i have no idea how to do that on a nokia.

i found this, but i'm not sure if it will work or not:
https://nokia-software-updater.en.softonic.com/