not able to receive calls while using internet

[chavinash2004]

I have bought samsung galaxy ace two days before. Please anyone help me for the issue:
I am not able to receive any calls or SMS when i am using internet connect. Please anyone help me how to avoid this issue.

1. Why we are buying smart phones with 3G?
Answer will be like: We can use internet connection as well as calls and fast access of all applications.

But here the problem i facing with galaxy ace is when i am using internet connect with 2g on android 2.3.4(ginger bird). I am not able receive any calls or messages. Earlier i have used NOKIA and micromax mobiles. Even if i use internet also i am able to receive calls. Even the small company micromax is good with this. Why samsung is not concentrated on this. Is there any settings or any option is have this facility. Please help me ASAP.

I there is no way to get calls when we are coneected to internet then dont buy this phone. Instead of this we can use one phone and TAB.

 

[D-U-R-X]

Welcome to the forums!

From memory, I believe that this is something to do with carriers and how they handle the way that their service works.

Something to do with the fact that, if your phone is connected to the web, it (your phone) is "told" to preffer the "internet" connection over the "phone" connection - carriers used to make the assumption that, should you be browsing the web, you would prefer not to loose that connection, although since technology has advanced, I think it is possible to now achieve both - carriers seem not (for reasons known only to themselves) to have changed settings though.

This isn't always the case... I'm sure that I've read about one or two carriers in the UK that this doesn't happen with, but I'm also sure that I've read about some that it does happen with.

This is all from memory though... sorry if it's confusing, but I've not had much sleep and can't get the sentances out in the words I want to!