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Help Not always getting push notifications. Facebook Messenger causes phone to crash

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Dran12

Guest
I have a new Vodafone Smart Prime 7 with Android Marshmallow preinstalled.
Notifications are rather unreliable. Please note, all the usual settings are correct and I have already un-opimised the affected apps from the battery optimisation thing.

With some apps, the notification seems to come through at the right time, but I get no actual alert until I activate the phone. With Whatsapp for example, I won't get any indication of a message until I switch the phone out of sleep mode.

Facebook Messanger is the worst. Whenever I get an incoming message, the phone completely crashes. It removes my wallpaper and the screen keeps fluctuating between off and on; I have to physically restart the phone to get it working again (and even then, I get no actual notification that I've got a new message).

How can I sort this out please? Thanks.
 
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