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Not receiving phone calls

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Android Question

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Virgin mobile is my carrier, using kyocera event. I'm not receiving phone calls, they all go straight to voicemail.
 
Welcome to Android Forums. Sorry for the delay in responding to your question.

If your signal is around -80dBm then you will need to either use the activate app (sometimes it takes a couple of try's), or call Virgin Mobile for IT support.
If your signal is around-100dBm then you need to move around until your signal improves to around -80dBm.

For more info and phone specific support go here: Kyocera Event - Android Forums
 
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