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Note 2 and KEIS

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I have two Galaxy Note 2's. One is using Android 4.3, and the other 4.1.2. The 4.3 will not connect to Keis 3. Ver 4.1.2 will not connect on Keis 2. I have tried clearing phone cache, different cables, all available usb ports on two different computers (Win 7x64), Safe Mode, firewall/virus off.
Prior to updating my phone to Androids 4.3, under 4.1.2 it did not connect to Keis 2. I thought updating the phone and trying Keis 3 might help, it did not.
Using ATT.
 
Kies 3 should connect to 4.1.2. It was supposed to be the fix for 4.3, but it isn't, so we'll have to wait for 3.1 (or 3.2 or ...)
 
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