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Help Note 2 No sound....tried everything

tugalis

Lurker
Hi,

I hope someone on here can help me as I'm getting a little lost with everything I've tried.

My phone has no sound during calls

-Speaker doesn't work during calls

-No sound from earpiece speaker and no one can hear me on end of the phone

-Headset doesn't work at all (music or calls), just bad static type sound

-Speaker works fine for music

-Sometimes the call has cut out after a number of seconds and the signal is lost

However, I tried the *#0*#, the earpiece speaker works just fine. The mic works just fine on video record and voice recorder.


I have tried

-Reboo6

-Backed up phone and reset

-Taken batt out + sim + memory card, left for 5 min

-Disabled s voice

-Replaced earpiece/headphone jack

-Taken apart and blown out all connections plus ensured they all fit ok

-Deleted Facebook messenger

I really don't know what else to try short of a new motherboard in which case I will just get a new phone. Seems a shame as clearly the phone works fine, for the most part, and individually the parts work well. I have literally spent the whole day looking at thread after thread and not found anything that works.

Either there is an issue on the motherboard or by changing out the board you are removing some software that is interfering with the calls hence why it solves the problem. Does that sound about right?

Any ideas would be greatly appreciated.

Thanks in advance,

T
 
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