I have a Note II phone that worked fine. It's a backup phone that I used for a while and then put away until now. I want to start using it again, so I attempted booting it but it was frozen at the Samsung screen. I then tried pressing menu, power, and the volume and I selected to clear the cache. Since then it hasn't responded to anything, even when I attempted to power it on with a different battery. Is it completely useless now?