notification for messages not play if thread open

[Deleted User]

Hi,
i'd like to know how to set the Samsung S10 phone so that a message notification sound will play for a new message when the message thread is already open on the screen. i have to get out of messages every time just to be able to hear when a reply comes through. it's most annoying.
is there a way to fix this?

 

[Hadron]

That's a common feature of many message apps: it assumes that if you have the app open you can see messages coming in and so don't want it making a noise.

Some apps, such as Textra, have an option to make the sound even if you are in the conversation. I don't know the Samsung message app (which I assume is what you are using since you didn't specify), but it's worth checking the app's settings. If it doesn't have such an option (and not all do) then you can use a different app, or else as you say leave the app, or at least the conversation (or maybe turning the screen off would do it?).