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Help Notification problems

So last year I "Upgraded" to Lollipop (Software stats shown in screen caps along with the following issue) . And since I've had endless problems with the notification bar. Its not that they are appearing, but that all my notifications are invisible. Also in the lock screen the brightness bar glitches through covering up the time, which is annoying. So for example, when I wake up in the morning and have a lot of notifications, I cannot see what they are I just know they are there. (My carrier name and the clear button move down as though something is there) . I have even factory wiped my phone and it hasn't cured the problem which has me thinking its a compatibility issue. This is a contract phone so before I get in contact with them is there anything I can try?
 

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