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Number never dials first time

W

westbros

Android Enthusiast
When I try to dial a number my phone never dials first time. This happens regardless of whether I am dialling a stored number from my contacts or I am dialling a new number. I get a message that the call has been ended (even though it never started!) and I have to tap the dial button again. This also happens to my brother who has an identical phone. My S5 is running Android 5.0, firmware version XXU1BOE5. Does anybody else have the same problem? Any solutions?

Thanks.
 
westbros said:
When I try to dial a number my phone never dials first time. This happens regardless of whether I am dialling a stored number from my contacts or I am dialling a new number. I get a message that the call has been ended (even though it never started!) and I have to tap the dial button again. This also happens to my brother who has an identical phone. My S5 is running Android 5.0, firmware version XXU1BOE5. Does anybody else have the same problem? Any solutions?

Thanks.
Click to expand...

Try clearing the cache and data in Dialer Storage, as per #1.5 of S5 Lollipop Update Problems - Dummies Guide. Failing that, wipe the cache partition as per #1.3 of the guide.
 
I changed dialers, now using exDialer and problem went away. I think that somehow, you are getting a misdial by having hidden characters included in the outgoing number.

I would suggest editing the contacts having the problem, or totally deleting them, and then creating a new contact for that person. I had to do that on a couple of mangled contacts.

here is the dialer I am using.
* ExDialer - Dialer & Contacts - One I use
 
What sort of hidden characters do you mean? All of my stored contacts are prefixed by country code +44 in case I need to use them when I'm overseas. However I can't see that the "+" is the issue as I get the same problem when I dial a new number without the "+".
 
I have had numbers get bollixed up with a space in them, or an extra digit gets sent for some reason.

I either manually dialed it wrong, or the entry is stored wrong. '*' and '#' will cause the network to give you an error signal... easy to hit those sometimes. do you have hidden pauses in the character string?

sometimes, it is the network dropping a digit.. not always the phone.
 
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