Help One XL - Not receiving SMS/MMS

[Jescac]

Hi,

I have had my HTC One XL for about 8 months. For the past 6 months my phone has been intermittently not receiving some SMS and MMS.

I have cleared everything, temp files most SMS

 

[GuitarG20]

Do you have wifi on when this happens? Do you always get them, just eventually?

 

[BigCiX]

Actually I was at he gym the other day (off WiFi) and my wife called me 10 times. I didn't get not one single call. Later that day my wife and daughter texed me about 20 times while in was downstairs (on WiFi) killing nOobS on Black Ops II. Not one sing text. Reset my phone and everything came through at once. I don't know who to blame. Phone or carrier.

 

[Jescac]

So, it happens when I have wifi on, or off, 3g on or off.

I have run all the updates and turned my phone on and off heaps of times and just nothing.

I just had a gf send me a sms and its been about 20 minutes and it just hasn't arrived.

Frustrated...... and my service provider..... useless and has no solutions and according to the system I received all of those messages.

Any ideas?

 

[Aloksingh]

I think you should factory reset your phone..

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