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OnePlus X rebooted/formatted


i purchased a OnePlus X but have been using another phone for awhile. My husband tickered with the phone while waiting in line to purchase a new sim (TELUS) and he tells me that the phone is restarting.

It turns out that he somehow formatted the phone. I have been testing the features using wiFi primarily but now I appear to have lost access to all of the images I had saved and the phone no longer recognizes my gmail account.

A career IT guy now wants to take it apart and do all sorts of diagnostics; I want to know if there is a way for me to recover my own data.

I am completely new to this but I am willing to try to recover the data myself.

If this is not an option, then I do need to know what to do next.

Thank you.


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