password for credentials??

[nazoneill]

i live in china therefore constantly need a vpn to access websites. after updating operating system for my nexus 4, any time i try to access my vpn i am prompted with following request- Type the password for credential storage - can anyone tell me what this or where to find it as it's not something i set myself?

Thanks

 

[scary alien]

Welcome to our AndroidForums, nazoneill .

Not sure about the answer to your question, but let me ping one of our helpful staff members who I think might be able to help you. If he can, he'll reply to you either here or in the N4 thread you made.

Cheers and have a great rest of your weekend!

 

[Harry2]

Here in AF are some threads about ... in Settings, Security you'd find Credentials storage ... and credentials are clearable.

Harry

 

[nazoneill]

Thanks, will give it a try and see how it goes

 

[mikedt]

I use a VPN because I'm also in China. I've never seen this "credential storage" thing. I'd guess it's something specific to Nexus phones and 4.3 Android. I have a Samsung with 4.1 and I use Astrill for my VPN provider, on my Android phone as well as a Macbook and Linux PC.

You could contact your VPN provider see what they have to say, maybe that other Nexus 4.3 devices owners have had this issue.

 

[johnnyl33]

I've realized that it is directly related with the type of screen lock you have. I disabled the PIN I had, and I could regain access to the VPN settings, although it asked me to provide one type of lock screen PIN or password in order to use credential storage.