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Phone application with IP telephony

Hi,

I use a galaxy ace 2 and my android version is 4.0.4.

I have a problem with the standard phone application and the IP telephony.

When I call to number with an extension (ex: 555-5555 #1234) and when I type the extension (1234) that doesn't work at all.

I tried other IP telephony application and it's working pretty well.

Any idea what cause the problem or how can I solve this?

Thank
 
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