Phone call clarity issue

[chadwick409]

My wife has an S5 and nobody can hear her clearly when she calls from her cell phone. Does anyone else have this issue or know of any fix for this?

Thanks!

 

[BRAINZ2013]

Hmmmmm if you know where the mic hole just stick a staple or a stickpin into the hole . Dont push into far that will damage the mic. The problem is due to makeup or dirt from body sweat . clear the whole and test it out

 

[chadwick409]

I cleaned out the mic hole with air and she took it by Verizon and they swapped out sim cards. It still sounds like she is whishpering in a hallway when anyone talks to her. I have an M8 and there is an internal menu to check the microphones. Is there anything similar on teh S5?

 

[BRAINZ2013]

I cleaned out the mic hole with air and she took it by Verizon and they swapped out sim cards. It still sounds like she is whishpering in a hallway when anyone talks to her. I have an M8 and there is an internal menu to check the microphones. Is there anything similar on teh S5?

With air I think its done take it and see if they will warranty it for you the air may have DAMAGE it

 

[AZgl1500]

Try Isopropanol alcohol on a wash cloth.
Don't soak the phone, but do get the cloth wet and let it dissolve the oils and debris on the microphone inlet.