Help Phone is getting on my last nerve...help pls?!

[Tiffers2788]

Ok for the past week my phone has been having SOOOOOOOO many problems!! Idk what on earth is wrong with it. It is very slow, only holds a charge for an hour or two with normal usage, gets VERY hot while charging, and randomly shuts itself off. I have not installed any new apps that could be causing this to happen. So I have no idea what is going on. I have only had the phone for about a month...it shouldn't be doing this. Also videos are very choppy? and lag a lot. I called verizon and they want to send me a refurb...I just payed $200 for this phone a short while ago, I dont want it replaced with an already used phone...any ideas or suggestions?

 

[ultra63]

I think many LG Revolution victims have had to get refurbs as the only solution Verizon will supply. Ask for a refurb Charge.

 

[BigCiX]

Sometimes refurbs work better then new ones. Before sending it off (if u do) do a complete hard reset on the phone. Just make sure u back up all your important data.

 

[pawdog]

I would favor changing one used phone that doesn't work for one that does any day. The Verizon Certified Pre Owned Revo I just got is immaculate. The only proof it was not new is a little sticker inside the battery compartment, and the box it came in.

Have you tried a factory reset. I would think this would rule out any hardware problems.

How to hard reset the LG Revolution - Know Your Cell

 

[goatelope]

I work for big red, and we have found that with the 4g phones, in our store we always do a hard reset after the initial programming steps. It's annoying to log into the gmail account all over again and all, but that extra 5-10 minutes has made a big difference in performance. I don't know why this happens, but i did it on my Revo cause I forgot initially and it helped overall performance. I have a CPO unit and have no problems.

 

[tbombaci]

I think many LG Revolution victims have had to get refurbs as the only solution Verizon will supply. Ask for a refurb Charge.

What is a refurb charge?

Thanks!
Tom

 

[Frisco]

What is a refurb charge?

Thanks!
Tom

Samsung Charge, refurbished.

 

[rockandrollac]

Samsung Charge, refurbished.

You can do that? go from Rev to Samsung Charge. I thought you could only get a rev back if you turn in a rev.