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Root Phone is stuck on black screen
- Thread starter Nate1n22
- Start date
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- Tags
- htc evo 4g
Xtremedays
Android Expert
Can you pull the battery then reboot to hboot?
(pull battery, wait 10 seconds, put it back, then hold volume down+power at the same time til it loads a white screen)
(pull battery, wait 10 seconds, put it back, then hold volume down+power at the same time til it loads a white screen)
no, it brought the black screen back up.
Xtremedays
Android Expert
Do you know what hboot you had and which one you tried to use to unroot it?
Xtremedays
Android Expert
Where did you get the RUU from and what version was it for? Do you have a link to it?
I followed this tutorial: http://www.youtube.com/watch?v=KBu6GsRZMdI
I knew I shouldn't had followed a tutorial by a 10 year old...
RUU_Supersonic_1.32.651.1_Radio_1.39.00.04.26_r..exe was the file name for the RUU
I knew I shouldn't had followed a tutorial by a 10 year old...
RUU_Supersonic_1.32.651.1_Radio_1.39.00.04.26_r..exe was the file name for the RUU
Xtremedays
Android Expert
You need to run the one for the hboot you had otherwise it will error out and not work. Let me see if I can find the one for yours. Does your computer still recognize the phone when plugged in?
No it wasn't.
Xtremedays
Android Expert
Here is the RUU for the latest release which should work for your phone.
MEGAUPLOAD - The leading online storage and file delivery service
You can try and run this but not sure at this point if you computer will see your phone or not. You can try it and see. If not, you might be stuck taking it in and see what they can do at sprint
MEGAUPLOAD - The leading online storage and file delivery service
You can try and run this but not sure at this point if you computer will see your phone or not. You can try it and see. If not, you might be stuck taking it in and see what they can do at sprint
Xtremedays
Android Expert
You can try, but I would have to say its not likely. You will likely have to take it in to sprint.
Xtremedays
Android Expert
Well, me personally I would call and tell them but I have a different relationship with the sprint store here. It would be your call if you told them or not. They may not be able to tell that anything was done too it as it won't boot and the computer won't recognize it.
Xtremedays
Android Expert
I would put take everything off of the card and format it myself. That eliminates any person stuff that might be on there and any chance that there is stuff on it to show that you had anything to do with the way the phone is now.
Xtremedays
Android Expert
This is a rare occurance and likely just because you ended up following an out dated procedure to unroot. When you get it taken care of, come back here and we can make sure its done right. Why did you want to unroot in the first place? What method did you use to root the phone?
Unfortunately if you can't power up the phone and can't get to hboot you are likely stuck taking it in. Did you try and run the RUU I linked you to? Maybe give that a try but if it doesnt see your phone it won't work.
You might not have to pay the $35 depending on the insurance coverage you have.
Unfortunately if you can't power up the phone and can't get to hboot you are likely stuck taking it in. Did you try and run the RUU I linked you to? Maybe give that a try but if it doesnt see your phone it won't work.
You might not have to pay the $35 depending on the insurance coverage you have.
Xtremedays
Android Expert
Just to share my experience. I have rooted 6 Evos so far, my Sprint Hero before that and a couple of Epic 4g. The rewards for it are worth the risk in my opinion. Unrevoked is a simple and painless way to root your phone and unlock its potential. Don't let this make you gun shy about it. You should read the Rooting for Dummies guide if you haven't already. If you have questions, ask. There are many on here willing to help.