Help phone locked

[sachingp21]

i have samsung
galaxy ace phone,
-it has locked and
show sign in with
your gmail
account to unlock it
-the problem is
that i miss my
gmail account
password as well
answer of security question.
-i try all mathod on
gmail password recovery page but failed to
recover my
password.
my phone show only emergancy
call.
pls any expert
suggest me any
secondery idea to unlock my
phone because it is panic to see my
new phone in
dead condition.
thank you

 

[kevindroid]

go into recovery and reset the phone.. all data will be lost but you can use phone

 

[Rush]

Hello and welcome aboard. sachingp21

Unfortunately, the only other option is to "reset" the device. If possible...power down the device, press and hold down the power + volume down buttons at the same time.

I hope this helps. I'll also move this thread to its support forum for some more responses.

 

[sachingp21]

go into recovery and reset the phone.. all data will be lost but you can use phone

how can i enter into recovery/reset mode because phone locked.

 

[ayush29k]

Turn it off first.
Then turn it on using home button + power button, keep the buttons pressed until you see the yellow recovery menu.
Click on factory reset in there and then restart the device.
Use volume keys to navigate and home button to select.