Help Phone malfunctioning

[cowen42]

My virgin mobile lg optimus wont let me open apps including google play. I did the factory reset, but I am still having the same problem. Does anyone know what is wrong and how to fix it?

 

[roadkill42]

Are u rooted?

 

[cowen42]

Are u rooted?

I don't know what that means, so probably not

 

[roadkill42]

Go to the lg optimus f3 forum and read on things there pm exclusive36 he can help

 

[cowen42]

Go to the lg optimus f3 forum and read on things there pm exclusive36 he can help

Thanks, I'll do that