Help Phone not ending call

[gregg1100]

Phone has recently started to have problems ending a call.
The notification bar at top turns green and locks up---I have to power off to stop the phone redialling. Galaxy S3 o2 UK
Any ideas please???
Thanks

 

[philayl]

Phone has recently started to have problems ending a call.
The notification bar at top turns green and locks up---I have to power off to stop the phone redialling. Galaxy S3 o2 UK
Any ideas please???
Thanks

Hi gregg, you could try going into "Settings", "Accessibility", "Call answering/ending", and tick the box for "The power key ends calls", it might help. Phil

 

[gregg1100]

Cheers Phil, - will give that a try before o2 has it back again.

 

[BRAINZ2013]

Also check to make sure the device is up to date